Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is qualified to easily take care of all our cloud web hosting plans users’ queries and advise inquiries. Through our ticketing system, it will be easy to supply your question and a support staff fellow member will likely go back to you in less than maximum an hour. In actual fact, practice has shown that the typical resolution time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of knowledgeable professionals who’re ready to respond to your question right away. You can easily contact the technical support crew by opening a help support ticket from your Website Control Panel or by sending us an email. On business days, you may as well contact us on the phone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while working within the Control Panel, it is possible to always just click the Help button and find your problem in the set of articles that will come up. We have as well turned most of the posts into training videos. The list of instructional videos will come up if you select the Videos option present on the top right.