For users who wish to find out how to resolve a regularly experienced issue by watching a video tutorial, we have added a collection of video tutorials to our Website Control Panel. All the videos are very short and easy to understand. They offer you visual demonstrations of different website management operations.
A 1–Hour Support Ticket Response Guarantee
With each of our semi–dedicated servers, we offer a 24–7 help desk support service with a one–hour ticket response time guarantee. A group of practiced customer service technicians will be online for you to respond to all the queries that you might possibly have. During non–peak times, an answer will be supplied in even less than 20 minutes.