Phone Support in Cloud Web Hosting
All our cloud web hosting packages offer phone support 14 hrs per day even on public holidays, so that if you don't have an account yet, you'll be able to call us and find out more about our services or if we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you'll be able to call the number which is closer to you. In case you are an existing customer, we will assist you promptly with any general and billing matters and with a number of tech matters so as to save you time and efforts - we are aware of the fact that in some cases it's quicker to talk to a live person so as to get things done right away. Certainly, some matters simply cannot be resolved over the phone, so if this is the case you will be able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there is always somebody to help you if you have any queries about the semi-dedicated server packages that we offer. Whether you'd like to find out more about the plans, you have some billing issue or some general problem, you can call us. Despite the fact that some more complex issues may need a ticket in order to give time to our tech support team to investigate, we can help you with a range of tech questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you're in a different country, we have a global number where you can contact us.